Securus Technologies operates under the mindset of a social entrepreneur. Social entrepreneurship is a new philosophy impacting the world. It is the belief that big businesses do not only have to be concerned about the bottom line but can use their products to influence the world with positive change. Securus Technologies does this by decreasing inmate on inmate crime while also increasing the security of the guards and the wardens.
The leading cause of death in penitentiaries is inmates assaulting other inmates. Generally, it is not just one inmate attacking another, but rather a group focusing on one vulnerable inmate. The reason that this is such a problem is that inmates can coordinate these attacks by using contraband phones, which are pervasive in correctional facilities.
Securus Technologies dealt with this problem head-on by creating a product that allowed them to pinpoint the exact location of contraband cell phones the moment they connect to the cell tower. This product is called “Cell Defender.” This product is crucial because most inmates are not going to keep their contraband phones in their cells. They hide them away somewhere else in the penitentiary. However, pinpointing their location when in use was not enough.
Securus Technologies went further and created another product that can hack into and somewhat control these contraband phones. This new product can read messages sent and received, even if they have already been deleted. It allows them to view Facebook and Instagram to know what is being plotted. This still is not enough.
Securus Technologies have to shut down a contraband cell phone’s access to the internet. This is crucial because most phones do not require a plan to connect to Wi-Fi and inmates use Messenger to plan attacks. To this end, Securus Technologies has created their Wireless Containment Solutions.